Digital Converzion ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit digitalconverzion.com or work with us, how we use it, and the choices you have. It is written to comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.
1. Who we are
Digital Converzion is a digital marketing agency based in Chennai, Tamil Nadu, India, offering website development, Meta Ads, SEO, social media marketing and branding services. For any privacy question, contact us at digitalconverzion@gmail.com.
2. Information we collect
Information you give us. When you fill in our contact form, message us on WhatsApp, email or call us, we collect the details you share, such as your name, email address, phone number, company name, budget, the services you're interested in and your message.
Information collected automatically. When you browse our website we may collect technical data such as your IP address, browser type, device, pages visited, time spent and the website that referred you.
Information from clients. When you become a client, we may receive access to your website, hosting, analytics, advertising and social media accounts, and the business information needed to deliver our services.
3. How we use your information
- To respond to your enquiries and send you proposals or quotes.
- To deliver, manage and improve the services you've engaged us for.
- To send invoices, updates and service-related communication.
- To understand how visitors use our website so we can improve it.
- To show relevant advertising, where you have allowed it.
- To meet legal, tax and regulatory obligations.
We do not sell your personal information to anyone.
4. Cookies & tracking
Our website may use cookies and similar technologies, including tools such as Google Analytics and the Meta Pixel, to measure traffic and the performance of our own marketing. You can block or delete cookies through your browser settings; the website will continue to work, although some measurements may be less accurate.
5. Sharing your information
We only share personal information when needed to run our business, for example with:
- Service providers such as our web hosting, email and analytics providers.
- Advertising platforms (such as Meta and Google) when running campaigns you have approved.
- Professional advisers such as accountants and lawyers, under confidentiality.
- Government or law-enforcement authorities when required by law.
6. Client data
When we manage your accounts, websites or customer data on your behalf, we act only on your instructions and use that data solely to deliver the agreed services. We keep account access confidential and remove it when our engagement ends, or earlier on your request.
7. Data retention & security
We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures, including secure (HTTPS) connections and restricted access, to protect it. No method of transmission over the internet is completely secure, but we work hard to protect your data.
8. Your rights
You may ask us to access, correct, update or delete the personal information we hold about you, or withdraw your consent to marketing communication at any time. Email digitalconverzion@gmail.com and we'll respond within a reasonable time.
9. Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the "last updated" date shown at the top.
11. Contact us
Digital Converzion
Chennai, Tamil Nadu, India
Email: digitalconverzion@gmail.com
Phone: +91 75399 34407